Terms and Conditions

[vc_row type=”in_container” scene_position=”center” text_color=”dark” text_align=”left”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/1″][vc_column_text]

Terms and Conditions

[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” scene_position=”center” text_color=”dark” text_align=”left”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/1″][vc_column_text]

LEGAL STATEMENT

This legal statement contains the terms and conditions governing this Site, www.stokercoffee.com. By using any of this Site, you expressly accept and agree to abide by all the terms and conditions contained in this Legal Statement. Do not use any Sites if you do not accept and agree to these terms and conditions. The Site is available only for your personal use, which shall be limited to viewing the Site, providing information to the Site, downloading product information for your personal review, and the purchase of products.

USE OF INFORMATION SUBMITTED BY YOU

Note: This section does not apply to personal data supplied by you to any Site, such as your name, address, e-mail address, telephone number and the like. Please see our Privacy Policy Statement for information regarding our treatment of personal data. If you respond to Stoker Coffee with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall not be deemed confidential. All such submissions shall be deemed the property of Stoker Coffee, and your submission of information shall constitute an assignment to Stoker Coffee of all worldwide rights, titles and interests in such information. Stoker Coffee will not be liable for any use or disclosure of such information. Stoker Coffee will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Stoker Coffee will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information. Stoker Coffee welcomes your comments and suggestions on its Site and products, but Stoker Coffee does not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing its products or any new products. By submitting information, you warrant that Stoker Coffee may publish such information, use it as part of its operations, and incorporate its concepts in Stoker Coffee products without liability.

Data privacy statement for the use of Google Analytics

This website uses Google Analytics, a web analysis service of Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and enable analysis of the use of a website. Information on your use of this website (including your operating system, browser information and IP address) generated by the cookie is transferred to a Google server in the USA and saved there. Google uses this information to evaluate your use of the website in order to compile reports on website activities for the website operator, and to provide additional services related to website and Internet use. Google may also transfer this information to third parties, insofar as this is legally specified or insofar as third parties process this data on behalf of Google. Google will in no case connect your IP address to other data saved by Google. You can prevent the installation of cookies via the corresponding settings in your browser; we hereby inform you, however, that you may not be able to take full advantage of all functions of this website in this case.
By using this website, you declare that you consent to the processing of data collected about you by Google in the manner described above, and for the purposes described above. You can counteract the saving and collection of data with a plugin for your browser, here. Please find more information to this regard in Google’s General Terms of Service: http://www.google.com.au/analytics/terms/us.html and additionally consider Google’s privacy policy at: www.google.com/intl/en/policies/privacy/#information.

PRODUCT AND PRICING INFORMATION

Although Stoker Coffee has made every effort to display the products and their colors as accurately as possible, the displayed colors of the products will depend upon the monitor of the user and Stoker Coffee cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Stoker Coffee is not responsible for typographical errors regarding price or any other matter. Subject to the foregoing, the prices displayed are quoted in Australian dollars and are effective only for Australian purchases. Purchases are subject to GST and are included in the price, and do not include shipping and handling.

DISCLAIMERS

Stoker Coffee publishes information on its Sites as a convenience to its visitors. While Stoker Coffee attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The Stoker Coffee products described in its Site may not be available in your region. Stoker Coffee does not claim that the information in the Site is appropriate to your jurisdiction or that the products described in its Site will be available for purchase in all jurisdictions. Stoker Coffee operates its Site in Australia. It is possible that some software that may be downloaded from the Site is subject to government export control or other restrictions. By visiting and using our Site, you acknowledge these restrictions and agree that you are not subject to them. Stoker Coffee makes no warranties of any kind regarding any non-Stoker Coffee sites to which the user may be directed or hyperlinked from this Site. Hyperlinks are included solely for the convenience of the user, and Stoker Coffee makes no representations or warranties with regard to the accuracy, availability, suitability, or safety of information provided in such non-Stoker Coffee sites. Visitors assume all responsibility and risk with respect to their use of the Site. Stoker Coffee disclaims all warranties, representations and endorsements express or implied, with regard to information accessed from or via the Site, including but not limited to all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. Stoker Coffee does not warrant that the Site is free of computer viruses, bugs or other harmful components. Stoker Coffee does not warrant that the functions contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. Stoker Coffee does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Sites. Stoker Coffee does not have any duty to update its Site or modify the Content or Code, and Stoker Coffee shall not be liable for its failure to update such information. It is your responsibility to verify any information contained in the Site before relying upon it.

IN NO EVENT SHALL STOKER COFFEE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, STOKER COFFEE SITE.

Stoker Coffee reserves the right to withdraw access to the Sites or to revise the services and products described in the Site at any time without notice. Stoker Coffee may at any time revise the terms and conditions contained in this Legal Statement by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Site. The invalidity of any term, condition or provision of this Legal Statement shall not affect the enforceability of those portions of the Legal Statement deemed enforceable by applicable courts of law.

PRIVACY POLICY STATEMENT

This Privacy Policy Statement sets forth the privacy policy pertaining to this Site, www.stokercoffee.com. By using this Site, you are agreeing to the terms set forth in this Privacy Policy Statement. For other terms and conditions that apply to your use of the Site, please review our Legal Statement.

For purposes of this Privacy Policy Statement, “Personal Information” means any information by which you can be personally identified, and includes your name, your address, your telephone number, your e-mail address and the like. Some site pages may request Personal Information in order to help Stoker Coffee serve you more effectively. Stoker Coffee collects personal information only when you voluntarily submit such personal information to us, such as when placing a product order through the site.

For each visitor to the site, our web servers automatically recognize information regarding the visitor’s domain name (or that of the visitor’s access provider). Regardless of the purpose for which it is submitted, it is Stoker Coffee’s policy to maintain all personal information as confidential, and to use such personal information only for the following purposes:

for the specific purpose for which it was volunteered (for example, to complete a product purchase etc.);

to improve the content, appearance and utility of the site;

to track our visitors’ use of the site for internal market research;

and to notify our visitors of updates to the site.

It is Stoker Coffee’s policy to keep personal information only for so long as needed for such purposes. At any time, you may obtain a summary of the personal information on record with Stoker Coffee, which has been collected about you via this site. Except for personal information we need to complete your purchase of products, you may request at any time that Stoker Coffee dispose of any or all personal information about you. In addition, at any time you may request: (i) that Stoker Coffee correct any such personal information; or (ii) that such personal information not be provided to third parties; or (iii) that such personal information be removed from Stoker Coffee’s marketing databases. To make any request described above, send an e-mail to hello@stokercoffee.com, write to PO Box 5771, Maroochydore BC, QLD 4558 or call 07 5370 2017. When contacting us, please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.

Stoker Coffee reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.

REFUND POLICY

We follow the guidelines from the Office of Fair Trading in regards to Refunds Refunds rights: Have a fault you did not know about at time of purchase Are not as described by a seller or ad/promotion Do no do the job you were led to believe Please contact Stoker Coffee within 7 days of your goods arriving if you wish to claim a refund.

SHIPPING POLICY

Item/s will be shipped by a courier or postal service of our choosing. Allow up to 3 business days PLUS transit time for Delivery. ABN: 75764262335

RETURN POLICY

If the item you have purchased is the wrong size and you live in Australia, please contact us on 07 5370 2017or email hello@stokercoffee.com. Please note that the item must be in new/unused condition and must be shipped back in the original packaging in order to be exchanged. If you wish to return a product for other reasons we are able to offer store credit if the item is in new/unused condition. We do not offer cash refunds or returns on sale items.

[/vc_column_text][/vc_column][/vc_row]

Join our mailing list to receive the latest news, updates, sales and discounts from Stoker Coffee.

You have Successfully Subscribed!